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Coaching A Multi-Generational Team

nstraza

In today’s multigenerational workplace, a one-size-fits-all coaching approach simply won’t work. Each generation has unique experiences, expectations, and learning preferences. Leaders who embrace inquiry-based coaching—which prioritizes asking powerful questions, active listening, and guiding reflection—can unlock the full potential of their teams. As a Certified Flourishing Coach we believe that we should start from our strengths; and what is right about us, versus our deficits and this too is an important starting place for leaders. Nurturing the generational assets that each team member brings to the table can unlock new opportunities and potential.


Here are a few highlights to consider as you coach each generation. These are highlights based on generational norms,  not everyone in a generational cohort will share these perspectives.  It is our hope that these insights serve to expose our own assumptions as leaders, and support us as we lean in to supporting and learning about the unique challenges and needs of our team members.


Coaching Baby Boomers (1946–1964)


Needs: Boomers value experience, structure, and recognition for their expertise. They appreciate respectful dialogue and clear goals.


Coaching Strategies:


  • Use questions that honor their knowledge and invite reflection, such as: “How have you successfully navigated similar challenges in the past?”

  • Encourage mentorship roles by asking: “How can we capture your insights for the next generation of leaders?”

  • Help them adapt to change by reframing challenges: “What strengths have helped you evolve in your career?”


Coaching Generation X (1965–1980)


Needs: Gen X values independence, efficiency, and directness. They prefer self-directed learning and clear, practical applications.


Coaching Strategies:


  • Focus on autonomy with questions like: “What solutions have you already considered?”

  • Build trust through pragmatic dialogue: “What’s the most effective way for you to approach this challenge?”

  • Acknowledge their skepticism with data-backed coaching: “What evidence would help you feel confident in this decision?”


Coaching Millennials (1981–1996)


Needs: Millennials thrive on collaboration, feedback, and purpose-driven work. They seek frequent coaching moments rather than annual reviews.


Coaching Strategies:


  • Reinforce growth by asking: “What’s one skill you want to strengthen in the next 3 months?”

  • Encourage peer learning: “Who in our team could help you develop this skill?”

  • Connect work to purpose: “How does this project align with what motivates you?”


Coaching Generation Z (1997–2012)


Needs: Gen Z values authenticity, quick feedback, and technology-driven learning. They expect inclusive leadership and mental well-being support.


Coaching Strategies:


  • Create a safe space with: “What support do you need to be successful?”

  • Use digital tools to enhance coaching: “Would a video walkthrough or step-by-step guide be most helpful?”

  • Reinforce resilience with: “How can we reframe this challenge as a learning opportunity?”


Coaching Across Generations: A Mindset Shift

The key to coaching a multigenerational team is curiosity over assumption. 

By tailoring inquiry-based coaching to generational strengths and needs, leaders can create a culture of trust, adaptability, and continuous growth. 


Interested in becoming a Certified Flourishing Coach? This is a worthwhile investment, even if being a professional coach is not on your radar.  Gaining coaching skills as a leader will directly impact your leadership, your effectiveness, and empower your team in important ways.


For more information visit: https://certifiedflourishingcoach.com/


 
 
 

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© 2022 by Nicki Straza

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