“No tattoos allowed!”
Generational views on professionalism have evolved over the decades, reflecting societal norms and cultural shifts. Baby Boomers and Gen X were brought up in a work environment where a strict dress code, formal communication, and traditional office etiquette were the gold standard of professionalism. Suit jackets, neatly groomed hair, and conservative appearances were considered essential for demonstrating respect and commitment to one's role. A casual or lackadaisical approach to appearance or an emotional expression of feeling often communicated lack of discipline, respect for the organization, and a smear on the company reputation.
In contrast, Millennials and Gen Z prioritize authenticity, diversity, and self-expression. For them, professionalism is not about conforming to a rigid mold but about being authentic, creative, and inclusive. It’s less about representing the company brand and more about their own personal brand. They are comfortable with a more relaxed approach to office attire and communication, believing that performance and innovation do not depend on a uniform appearance. This generational shift can create misunderstandings when older colleagues view these expressions as signs of disrespect or lack of seriousness.
What to avoid:
Overly Critical Stance on Appearance: Judging employees based on non-traditional hair colors or visible tattoos or piercings can create an environment where creativity and diversity are stifled. This approach can alienate younger generations who view these expressions as part of their identity.
Rigid Dress Codes: Requiring formal attire without consideration for modern workplace trends can be seen as outdated and counterproductive. Establishing dress code policies on tradition is a great way to alienate very capable employees.
Resistance to Modern Communication Styles: Dismissing the use of casual language or digital tools such as emojis in appropriate settings can make communication feel cold and impersonal, especially to younger employees who value relatability.
What to Encourage:
Explain the WHY in Policies: If specific requirements are expected to perform the job, be sure to include insight on why this is important and how it aligns with organizational values. Allow for review and feedback on these policies to ensure they are still relevant. “Because that’s how we do it here” no longer holds weight”. Ensure your policies are practical and support work outcomes rather than focus on appearances.
Celebration of Individuality: Be flexible with visible tattoos, piercing, and creative hairstyles, recognizing that personal expression does not detract from job capability. Leaders can shift focus to the quality of work rather than adherence to a certain code of appearance. This also translates into traditional forms of clothing worn by different religions or cultures.
Adaptable Communication Styles: Encourage a blend of formal and informal language that respects the audience and context. Appropriately using digital tools and relaxed language can make interactions more engaging and relatable without sacrificing professionalism. Offer guidance on discerning which communication styles are appropriate for which context and again offer the WHY behind it.
As leaders, we can build a bridge between these generational expectations by emphasizing shared professional values such as respect, integrity, and competence while allowing room for individuality.
Fostering open conversations about what professionalism means to different team members can build mutual understanding and create a workplace that values both tradition and innovation.
What would you add to this?
Comments